Frequently Asked Questions
Quick answers to help you learn more about TFN products and services.
We offer flexible and secure payment options to our global customers, including:
T/T: This is our most commonly used method for large orders. Please confirm your account details with your sales representative before making payment.
L/C: We accept irrevocable letters of credit issued at sight from major banks worldwide. To ensure a smooth transaction, please negotiate the terms of the letter of credit with us in advance.
Third-party payment platforms: These platforms, such as PayPal, can be negotiated on a case-by-case basis.
Delivery time depends on the complexity of the product and the current order status.
Standard models are usually in stock and can be shipped within 3-7 business days after receiving payment.
Custom/high-configuration models may require 2-6 weeks for production and testing.
The exact delivery time will be confirmed in writing by your sales manager after you place your order.
Yes, we support returns and exchanges. If the product has any quality-related issues, we will cover all shipping costs associated with the return or exchange.
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